The Real Channels — With Official Links

If a broker closed your account unfairly, these are the legitimate places to file. Every link and number below is an official source.

File With FINRA

Online: finra.org/investors/need-help/file-a-complaint

Phone: (301) 590-6500

Mail: FINRA Investor Complaint Program, 9509 Key West Avenue, Rockville, MD 20850-3329

Robinhood Financial is a FINRA member (CRD #165998), so your complaint is forwarded to the firm and it is required to respond to FINRA.

Online: sec.gov/tcr and sec.gov investor complaint

Investor Assistance: (800) 732-0330

Online: consumerfinance.gov/complaint

For Washington State residents stuck with a federal agency (constituent casework):

Sen. Patty Murray: murray.senate.gov/help-with-a-federal-agency

Sen. Maria Cantwell: cantwell.senate.gov/contact

Rep. Rick Larsen (WA-02): larsen.house.gov/contact

Rep. Suzan DelBene (WA-01): delbene.house.gov/contact

Reconsideration of the closure, given that I complied with the exact warning I was given.
At minimum, removal of the permanent lifetime ban.
The basic decency of one phone call and an honest explanation from a real person.
A complete copy of my account record, including any characterization of my conduct.
Written confirmation of no negative mark with any consumer-reporting or account-verification database.